Cancellations & Refunds

We believe in transparency and fairness. Here's everything you need to know about our cancellation and refund policies.

Last updated: July 25, 2026

Our Commitment to You

At onlygains.ai, we're committed to your success. If our platform doesn't meet your expectations, we want to make it right. Our policies are designed to be fair, transparent, and customer-focused.

Subscription Cancellations

Cancel Anytime

You can cancel your subscription at any time through your dashboard or by contacting our support team. No questions asked, no cancellation fees.

  • Access continues until the end of your current billing period
  • No automatic renewal after cancellation
  • All your data remains accessible during the active period
  • You can reactivate your subscription at any time

How to Cancel

1

Log into your onlygains.ai dashboard

2

Navigate to Account Settings → Billing

3

Click "Cancel Subscription" and follow the prompts

4

You'll receive a confirmation email within 24 hours

Refund Policy

30-Day Money-Back Guarantee

We offer a full refund within 30 days of your initial subscription if you're not completely satisfied with our platform. This applies to your first subscription only.

Note: The 30-day guarantee starts from your subscription activation date, not from the date of purchase.

Refund Eligibility

✓ Eligible for Refund

  • • First-time subscribers within 30 days
  • • Technical issues preventing platform use
  • • Service not as described
  • • Billing errors or duplicate charges
  • • Platform downtime exceeding 48 hours

✗ Not Eligible for Refund

  • • Renewal subscriptions (after 30 days)
  • • Change of mind after 30 days
  • • Violation of terms of service
  • • Partial month usage
  • • Third-party integration issues

How to Request a Refund

1

Contact Our Support Team

Email us at me@chaitanyagiri.in or WhatsApp us at +91-9424108852

2

Provide Required Information

Include your account email, subscription details, and reason for refund request

3

Review Process

We'll review your request within 2-3 business days and respond with our decision

4

Refund Processing

Approved refunds are processed within 5-7 business days to your original payment method

Special Circumstances

Technical Issues

If you experience technical issues that prevent you from using our platform, we'll work with you to:

  • Resolve the issue as quickly as possible
  • Provide account credit for downtime exceeding 24 hours
  • Offer a full refund if the issue cannot be resolved within 7 days

Billing Errors

If you notice any billing errors or unauthorized charges:

  • Contact us immediately for investigation
  • We'll provide a full refund for any confirmed errors
  • Duplicate charges will be refunded within 24 hours

Account Suspension

If your account is suspended due to violation of our terms of service, no refund will be provided. However, if the suspension was made in error, we'll reinstate your account and provide appropriate compensation.

Need Help?

Have questions about our cancellation or refund policy? We're here to help!